Kathleen: A Dysfunctional Team

Kathleen’s dilemma had grown out of success. As the manager of a small HR department, she and her team of four were like family – they often socialized together, and her team had access to her whenever they needed. However, the department tripled in size over the next twelve months as the company expanded, and Kathleen had to limit her accessibility to prevent her getting overwhelmed. 

Penelope: Toxic Workplace

Penelope came to see me emotionally and physically exhausted dealing with the stress of her new management job at a finance company. She had replaced a manager who had been well-liked by her team and the rest of the firm, but viewed as unproductive by senior management. Unfortunately, that person – a woman named Sandy – was still there, demoted and now reporting to Penelope.